Early Warning System
Discover product and UX issues from anomalies and trends in support tickets.
Proactive Customer Support
Immediately know root cause of tickets, be it product bugs, releases or outages and automate ticket response.
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Bring in signals from product, engineering and operations to resolve tickets faster and prevent costly engineering escalations.
Discover trending problems before they become a customer support nightmare using IrisAgent's AI and anomaly detection.
Tag support tickets as they arrive and streamline support processes. Real-time customised tagging to reduce manual work.
Get on top of product issues and effectively resolve customer support tickets, instead of reactively learning about them.Sign Up
PagerDuty & IrisAgent Integration GuideRead More
IrisAgent is on a mission to reinvent customer support by using product context proactively. We help support teams effectively manage issues before they escalate and automate manual time-intensive tasks.
We are a diverse and distributed team consisting of experienced product and engineering leaders. We are backed by seasoned VCs and advisors who have led customer experience at leading software companies.
We are hiring motivated and driven engineers and leaders to join our growing team.