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Free

Best for Startups

4 features
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Enterprise

Best for large organizations

27 features
CONTACT US
IRISGPT CHATBOT
🤖IrisGPT Chatbot with GenAI Answers
🤝Seamless Agent Handoff
💬IrisGPT Bot for Slack and Teams
🔀Chatbot Workflows and Decision Trees




AI POWERED TRIAGING AND AGENT ASSIST
💡AI Answers for Agent Assist
⚠️Early Warning Engine
🏷️Automated Tagging
📋Automated Support Triaging
📝Real-time Ticket Summary
🎯Intelligent Routing with Decision Trees




PREDICTIVE ANALYTICS
💚Sentiment and Customer Health Analysis
💰Revenue Impact Analysis
📚Knowledge gap detection and article creation
🔍Product Quality Monitoring
📊Service Availability Analysis




DATA AND WORKFLOWS
🔗CRM Connectors
⚙️DevOps and Engineering Connectors
👥CSM Connectors
📦Product Management Connectors
🔔DevOps and Engineering Alerts
📢Support Alerts
🔬RCA Notifications




SERVICE & SUPPORT
🚀Custom Deployment
🎓Training
📧Email Support
📞Phone Support
Quarterly Health Check




Contact us for trial options

Contact us for trial options

Contact us for trial options

Not sure which AI support tool is right for you?

See how IrisAgent compares to traditional chatbots and rule-based support tools on accuracy, setup time, and pricing.

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Why teams choose IrisAgent

See how we compare to other solutions

Fastest Time to Value

Go live in 24 hours, not weeks. No complex setup or engineering resources required.

24 hrsavg. deployment
🎯

Hallucination-Free AI

Our proprietary engine grounds every response in your data. No made-up answers, ever.

95%+accuracy rate
🔗

Native Integrations

Works with your existing helpdesk. Zendesk, Salesforce, Intercom, Freshworks & more.

15+integrations
💰

Proven ROI

Customers see measurable impact within the first month. Automate up to 60% of tickets.

60%ticket automation
💬What Customers Say

Trusted by support teams worldwide

See how companies like yours are transforming their customer support with IrisAgent

160Kmins saved in H1
"The IrisAgent partnership continues to be a key enabler in our journey to modernize and scale customer support at Dropbox—with AI at the core."
MM

Maria McSweeney

Head of Global Support & Board of Directors

Dropbox

2M+Tickets Resolved
98%Avg CSAT Score
60%+Avg Auto-Resolution
<30secsAvg Response Time

Trusted by leading companies

Dropbox
Zuora
InvoiceCloud
MyGames
Choreograph
XTM
🔒SOC 2 Type II
🇪🇺GDPR Compliant
🏥HIPAA Ready
99.9% Uptime

Pricing FAQs

Everything you need to know about our plans

The Free plan includes IrisGPT Chatbot with GenAI answers, CRM connectors, automated tagging, and email support. It's perfect for startups looking to get started with AI-powered support.

Yes! You can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features. When downgrading, changes take effect at the next billing cycle.

Yes, we offer trial options for our Standard plan. Contact our sales team to discuss your needs and set up a trial period that works for you.

We accept all major credit cards, ACH bank transfers, and wire transfers for Enterprise plans. Annual billing is available with additional savings.

Yes! We offer special pricing for qualified nonprofits and early-stage startups. Contact us to learn more about our discount programs.

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